Cruiselines – Norwegian Cruise Lines2022-01-04T16:42:32+00:00
NCL

COVID-19 TESTING

Norwegian Cruise Line has partnered with Inspire Diagnostics to provide hassle-free, pre-cruise at home supervised testing for our guests. Inspire makes it simple and easy to sail away safely with U.S. Center for Disease Control and Prevention approved test results sent securely to your mobile device or email.

Inspire will ship your test kit a few weeks ahead of your sail date and send you a friendly reminder when it’s time for you to take your at-home supervised test.

COVID-19 TESTING

Norwegian Cruise Line has partnered with Inspire Diagnostics to provide hassle-free, pre-cruise at home supervised testing for our guests. Inspire makes it simple and easy to sail away safely with U.S. Center for Disease Control and Prevention approved test results sent securely to your mobile device or email.

Inspire will ship your test kit a few weeks ahead of your sail date and send you a friendly reminder when it’s time for you to take your at-home supervised test.

Norwegian Cruise Line Pre-Cruise Antigen Testing Kit ordered from Inspire will allow you and your cruising party to meet all of the CDC requirements for boarding your cruise.

Our goal is to help you enjoy your cruise by providing peace of mind through seamless and convenient testing as required for all Norwegian Cruise Line guests

Inspire NCL

Frequently Asked Questions

Do I need to book a separate test appointment for every person in my travel party?2022-01-05T04:03:11+00:00

All members of your party may test in the same session. However, every guest being tested must be registered individually. Please see your confirmation email for details.

What are Norwegian Cruise Line’s testing protocols?2021-12-24T16:32:31+00:00

Norwegian Cruise Line’s testing protocols: www.ncl.com/sail-safe

Cruises with embarkation dates through January 31, 2022:
All guests will be required to take a COVID-19 antigen test, administered, and paid for by the cruise line, prior to boarding and receive a negative result. Any positive antigen test will be confirmed with a PCR test. Guests are also responsible for complying with all local health and safety requirements which may include additional testing.
In addition, while guests will be tested for COVID-19 upon arrival at the terminal pre-embarkation, we highly recommend that guests self-test at home prior to departure.

Cruises with embarkation dates beginning February 1, 2022:
At time of check-in, all guests will be required to provide proof of a negative COVID-19 antigen or PCR test result administered by a verified third party or via medically supervised home test within two days prior to boarding for cruises originating in a U.S. port and three days prior for voyages departing from a non-U.S. port. Guests are also responsible for complying with all local health and safety requirements which may include additional testing.

I need a refund – what do I do?2022-01-18T22:28:10+00:00

Send an email to: observer@inspirediagnostics.com

Subject: (title of the cruise line REFUND)

In your message, please include: Name of the customer who purchased the test, their email address, the last 4 digits of the card used to purchase the test, and the reason for their refund request.

Unless, otherwise required by state or federal law, for health protection reasons, no Test Kit cancellations can be accepted after such Test Kit has shipped.

If your Test Kit has not shipped, then you may cancel your Order by contacting us at shipping@inspirediagnostics.com. Please provide us with the full name and last 4 digits of the card used to order the test. In such case, we will reimburse you all payments received as soon as practicable, but not later than fourteen (14) days from the cancellation date using the same means of payment as you used for the initial payment.

 

Will my insurance cover my test?2021-12-24T16:26:08+00:00

Any travel related testing with time sensitivity will need to be purchased by the individual.

You are welcome to test with Inspire with your insurance for non-travel related purposes by visiting this link: inspirediagnostics.com/get-tested

How much do the tests cost?2021-12-24T16:24:30+00:00

For all cruises:

  • $40 USD for one antigen test
  • $80 USD for a pack of three antigen tests
  • $95 USD for one PCR test
Where can I find instructions on how to take the test?2021-12-24T16:21:47+00:00

Here are the video instructions on how to take the virtual proctored at-home test.

Can I get tested on site on my sailing date?2021-12-28T18:38:22+00:00

Inspire Diagnostics has partnered with NCL, Regent and Oceania to offer our online, virtually proctored testing program to guests. For questions related to other pre-cruise testing options, please contact NCL directly.

How do I schedule an appointment on-site?2021-12-24T15:56:50+00:00

To be determined. We will update this page as information on testing on-site becomes available.

How do I schedule an appointment?2021-12-24T15:55:58+00:00

To place an order and schedule your virtual appointment, please visit:

Your test kit will be mailed a few weeks ahead of your sailing date, along with instructions on how to register your kits. You will also have the opportunity to reconfirm your appointment at this time.

What is your cancellation policy?2022-01-18T18:07:47+00:00

Unless otherwise required by state or federal law, for health protection reasons, no Test Kit cancellations can be accepted after such Test Kit has shipped.

If your Test Kit has not shipped, then you may cancel your Order by contacting us at shipping@inspirediagnostics.com. In such case, we will reimburse you all payments received as soon as practicable, but not later than fourteen (14) days from the cancellation date using the same means of payment as you used for the initial payment.

QUESTIONS? CONTACT US