Please take your pre-trip test 3 days before the trip and ship it back the same day. We contract with UPS for shipping to the lab, and it will take between 24 and 48 hours to receive test results from the time the sample is received at the lab.
Currently, our turnaround time is 24 to 48 hours from the time the sample is received at the lab. As the testing conditions can change, please stay up to date on the estimated turnaround time.
Once the test results are ready, you will be notified to check our secure online patient portal via the email address or phone number that was provided during registration. Results are delivered directly to your smartphone or computer as preferred by you.