What happens if my test result is inconclusive?

2022-03-02T17:10:02+00:00

If you took a PCR test and its result is inconclusive, the back-up sample collected during the appointment will be processed in the lab. The back-up PCR sample will not be processed if the first sample result is positive. If you took an Antigen test and its result is inconclusive, you will be retested at [...]

What happens if my test result is inconclusive?2022-03-02T17:10:02+00:00

What to expect with my debarkation test results?

2022-03-02T17:09:16+00:00

If you took a PCR test, the results will be emailed to you from Radeas Labs. If you took an Antigen test, the results will be emailed to you from Inspire Diagnostics.

What to expect with my debarkation test results?2022-03-02T17:09:16+00:00

What is your cancellation refund policy for post-cruise tests?

2022-02-10T22:37:14+00:00

Full or partial cancellation refunds are available prior to the scheduled test date depending on the timing of the cancellation request: Full refunds ($98.33 for PCR or $41.40 for antigen) are available for on-site tests cancelled at least 24 hours in advance of your scheduled test. Partial refunds ($77.63 for PCR or $32.70 for antigen) [...]

What is your cancellation refund policy for post-cruise tests?2022-02-10T22:37:14+00:00

What do I do if I get a positive test result?

2022-01-24T20:51:56+00:00

Anyone who tests positive for COVID-19 as well as close contacts should follow the CDC guidance for quarantining and isolation here: https://www.cdc.gov/coronavirus/2019-ncov/your-health/quarantine-isolation.html.  You may isolate or quarantine in your own home.  Note that per the CDC, travel on scheduled passenger airline flights or other public transportation into, from, or within the United States by people [...]

What do I do if I get a positive test result?2022-01-24T20:51:56+00:00

How long will it take to receive the results?

2022-01-23T21:36:29+00:00

After completing the test, Guests who are taking the PCR test may proceed to their post-cruise destination. Results will be provided directly to the Guest electronically via email within 1-2 hours. Guests who are taking the antigen test will be asked to wait in the test waiting area for their results. Antigen test results are [...]

How long will it take to receive the results?2022-01-23T21:36:29+00:00

How do I go about obtaining this test?

2022-01-21T17:47:07+00:00

Guests should book and pay for an appointment via the Safe Passage website. Reservations can be made on Safe Passage through the day of embarkation. Testing is conducted at the terminal after disembarking the ship in the morning.

How do I go about obtaining this test?2022-01-21T17:47:07+00:00

Where and when can I get this test?

2022-05-13T14:55:23+00:00

US Ports: Testing is conveniently located at the terminal between 8:30-10:00 AM on the day of disembarkation at the end of your cruise. Canada Port: Testing is at an offsite location near the terminal 8:00-11:00 AM on the day of disembarkation at the end of your cruise. Locations will be sent in the appointment reminder [...]

Where and when can I get this test?2022-05-13T14:55:23+00:00

My home country requires me to show proof of a negative COVID-19 test before returning home. Does Disney Cruise Line offer this testing service?

2022-01-23T21:33:43+00:00

Yes. Inspire Diagnostics, Disney Cruise Line’s third-party testing provider, offers this optional service. The cost is $41.40 per person for antigen testing and $98.33 per person for PCR testing. Guests are responsible for knowing what type of test (antigen or PCR) their home country/home state requires, and the window of time in which it must [...]

My home country requires me to show proof of a negative COVID-19 test before returning home. Does Disney Cruise Line offer this testing service?2022-01-23T21:33:43+00:00
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