Will my test be accepted by the country I am traveling into/my airline?
dvgulik2022-02-11T15:28:30+00:00We advise you check local government travel requirements and the airline you are traveling with.
When and how will I receive my results?
dvgulik2022-02-11T15:31:16+00:00Results are provided to the email and cell provided during registration. Individuals who are testing using an antigen + proctored test, will receive their results immediately following their proctored session. Individuals who are using a PCR / lab processed test, will receive their results 24 hours after the lab receives your test. If you have [...]
When will my test kit ship?
dvgulik2022-05-13T14:49:07+00:00Orders placed after 10am PT will be shipped the following date. Please note, our shipping services are closed on Saturday and Sunday. Any orders placed over these dates will be shipped on Monday. All orders purchased will arrive in one box. Please check your box for all contents prior to testing.
How do I schedule an appointment on-site?
dvgulik2022-05-13T14:48:36+00:00Visit https://inspirediagnostics.com/cruiselines-general/ and select your on-site location. For additional questions regarding on-site testing, please email observer@inspirediagnostics.com
Can I get tested on-site on my sailing date?
dvgulik2022-02-11T15:38:21+00:00Inspire Diagnostics has partnered with Norwegian Cruise Line, Regent Seven Seas Cruises, and Oceania Cruises to offer our online, virtually proctored testing program to guests. For questions related to other pre-cruise testing options, please contact Norwegian Cruise Line directly.
Where can I find instructions on how to take the test?
dvgulik2022-02-11T15:44:04+00:00Please watch the following video instructions on how to take the virtual proctored at-home test.
What are the Cruise Line’s testing protocols?
dvgulik2022-06-08T16:03:53+00:00Norwegian Cruise Line’s testing protocols: www.ncl.com/sail-safe Oceania Cruises testing protocols: https://www.oceaniacruises.com/health Regent Seven Seas Cruises testing protocols: https://www.rssc.com/HealthSafetyProtocols At time of check-in, all guests will be required to provide proof of a negative COVID-19 antigen or PCR test result administered by a verified third party or via medically supervised home test within two days prior to boarding [...]
How much do the tests cost?
dvgulik2022-05-12T18:53:43+00:00$45 USD for one antigen test $95 USD for one PCR test
Will my insurance cover my test?
dvgulik2022-05-13T14:47:50+00:00Any travel related testing with time sensitivity will need to be purchased by the individual.
Refund Requests
dvgulik2022-07-07T20:22:39+00:00Inspire Diagnostics, LLC. (Any other orgs associated with ID) are unable to accept returns of any COVID-19 testing kits for resale. Accordingly, ALL SALES OF COVID-19 TESTS ARE FINAL. Once your order is submitted the sale is determined complete and NO REFUNDS will be issued. It is the responsibility of the customer to inspect the shipment [...]
