Frequently Asked Questions

Disney Cruise Line Early Embarkation Testing Service

Early Embarkation test prices differ between US and Canadian ports:

Port Canaveral and Port of Miami:

  • Antigen Home Test – $46.58 USD per guest
  • Near Terminal Antigen Test – $46.58 USD per guest
  • Near Terminal PCR test – $98.33 USD per guest
  • At-Port Antigen Test – $77.63 USD per guest
  • At-Port PCR Test (for Confirmatory Tests only) – $98.33 USD per guest

Port of Vancouver:

  • Antigen Home Test – $46.58 USD per guest
  • Near Terminal Antigen Test – $82.59 USD per guest
  • Near Terminal PCR Test (for Confirmatory Tests only) – $139.10 USD per guest
  • At-Port Antigen Test – $82.59 USD per guest
  • At-Port PCR Test (for Confirmatory Tests only) – $139.10 USD per guest

After you order your Early Embarkation At-Home Test through Safe Passage, you will be emailed a Zoom link for the telehealth appointment.

All members of your party who have purchased Inspire At-Home Antigen Tests may test in the same Zoom session. A single At-Home Test order can be placed for all vaccinated guests in your reservation. Please see your confirmation email for details.

All guests can either schedule their telehealth appointments in their own time zone or in Eastern Standard Time. All appointments will be displayed back to the guest in Eastern Standard Time.

Inspire Diagnostics, LLC. is unable to accept returns of any COVID-19 testing kits for resale. Accordingly, ALL SALES OF COVID-19 HOME TESTS ARE FINAL.

Inspire Diagnostics will refund guests as follows for canceled Early Embarkation Test orders:

Full refund is available for:

  • Any canceled At-Home Tests that have not yet been shipped by Inspire to the guest, for any reason.
  • Any On-Site Test canceled more than 24 hours in advance.

Partial refund is available for any On-Site Test canceled less than 24 hours in advance.

Not Cancelable/No Refund:

  • At-Home Antigen Tests that have been shipped by Inspire to the guest
  • Any completed Early Embarkation Test
  • Refund requests made more than 45 days after the transaction date

How to Cancel: A guest must initiate a cancellation request by contacting the Inspire Support Center (877-250-5132 or DCLsupport@inspirediagnostics.com)

Results will be automatically updated in your Safe Passage account after your telehealth appointment. There is no action required by you.

Yes, at-port testing will be available for guests. They will order the tests through their Safe Passage accounts.

The Inspire Diagnostics team will take up to 24 hours to review any uploaded documentation. If it has been over 24 hours, contact the Inspire Support Center (877-250-5132 or DCLsupport@inspirediagnostics.com).

Results are typically released within 30-45 minutes.

Guests in a reservation can arrive at the port separately. However, all guests must be checked in, and all guests’ Embarkation Test results must be negative before any guest in the reservation can board the ship. If one of the guests tests positive, no one in the reservation will be cleared to sail.

Embarkation Test results will be available in the Embarkation Screening section of the Safe Passage Home Page.